How Does PSS Add Value for Customers?

PSS has developed a company culture to exceed its customers’ expectations, from the quality of our products to the speed of our support. When we say we deliver “excellence through experience,” we really mean it.

More than 20 years of manufacturing uninterruptable power supplies (UPS) for clients across Australia means we’re able to identify the needs of our clients faster than ever.

If the value described in this blog isn’t enough to become our next loyal customer, get in touch and our friendly team will find the perfect product for you.

Custom Designs

Not just every product can be custom designed, but Redback Racks’ Aluminium Weatherproof Racks certainly can.

These units come in a variety of dimensions with several inclusions available to you.

All units are compatible with 19” rack equipment; have a secure, 3-point locking system; and two cable entry gland plates. From here, customers can opt for fans, air vents, and a plinth which comes standard for 18RU and higher.

Aesthetically, Redback Racks also offers these units in a variety of colours to suit your site and offers quick turnaround times across Australia.

If your site has a unique need for electrical enclosures, Redback Racks always does its best to be accommodating. Just get in touch with PSS and we will liaise with the manufacturer to find the best solution for you.

Superior Service

As previously established, our team has been hired and trained with the customer in mind. Every member of our customer support team is passionate about one promise: we answer calls in three rings, answer quotes in 30 minutes and complete delivery in three days.

This team can provide remote monitoring and power analysis from our Australian operations, furthering the value that comes with our range.

We distribute across Australia and provide support before, during and after the sales process. If you’re not so confident in the subject of UPS — or even if you are — there’s no need to worry because PSS can absolutely take the reins.

Air Fresheners

As they always say, “It’s the little things that count”? Well, our proud manufacturer, Redback Racks, has lived this mantra to a tee with its complementary air fresheners.

It may sound inconsequential, but these tiny perks have been flying off the shelves and PSS customers appreciate the touch of class.

Not to mention, the hard-working industries that make use of Redback Racks are sure to work up a sweat. It never hurts to have a nice air freshener on hand to save face after a long day.

Trust PSS

When you choose PSS, you’re choosing superior service, custom designs, and unrivalled value. Quality manufacturers like Redback Rack’s choose us as their major Australian distributor because they know we can be trusted to represent their brand with quality and class.

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Why Us


We offer our clients many years of experience in power related products and have more than 50 000 Uninterruptible Power Supply units in the market.

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1/17 Sunblest Crescent,
Mount Druitt NSW 2770

8 / 35 Garden Road,
Clayton, VIC 3168

1 / 14 Dellamarta Rd,
Wangara, WA 6065


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