Sustainable Steps: How we are being more Environmentally Conscious.

In today’s world, environmental sustainability isn’t just a buzzword—it’s a responsibility that businesses must embrace. At PSS, we take this responsibility seriously, striving to minimise our environmental footprint at every opportunity. Here’s how we’re making a difference:

Reducing Plastic Waste with UPS Packaging: One of the first steps we’ve taken is to rethink our packaging materials. Our UPS units now come with minimal to no plastic packaging. By minimising plastic usage, we’re not only reducing waste but also lessening our dependence on non-biodegradable materials. It’s a small change that makes a big difference.

Foam-Free Racks: In addition to reducing plastic, we’re also committed to eliminating unnecessary packaging materials. Majority of our racks now come with foam-free packaging, ensuring that we’re not contributing to the proliferation of foam waste. It’s a small change that aligns with our larger sustainability goals.

Battery and Cable Recycling: At PSS, we believe in taking responsibility for our products throughout their lifecycle. That’s why we offer battery and cable recycling services to our customers. By facilitating the proper disposal and recycling of these items, we’re helping to divert hazardous materials from landfills and promote the reuse of valuable resources.

Transitioning to Eco-Friendly Packaging: We’re constantly striving to improve our environmental practices, which is why we’re excited to announce our transition to eco-friendly UPS boxes. Our new packaging features cardboard materials instead of glossy plastics, reducing waste and making it easier for customers to recycle. It’s a small change with a big impact—one that reflects our ongoing commitment to sustainability.

Cardboard Recycling Across Warehouses: Last but not least, sustainability isn’t just about the products we sell—it’s also about how we operate as a company. That’s why we’ve implemented cardboard recycling programs across all our warehouses. By recycling cardboard packaging materials, we’re reducing waste and conserving valuable resources, all while setting an example for responsible corporate citizenship.

At PSS, environmental consciousness isn’t just a trend—it’s a core value that guides everything we do. From reducing plastic waste to promoting recycling initiatives, we’re committed to making a positive impact on the planet. Join us in our journey toward a more sustainable future. Together, we can make a difference.

What are you doing to lead the way in Environmental Responsibility?

Why you need a UPS do you need for your NDIS equipment?

Emergency power solutions such as a UPS are required to provide backup to life support systems for a minimum of 2 hours.

Life support systems are generally plugged into a double or single GPO and can include equipment such as; automated doors, breathing apparatuses, hoisting equipment and other medical devices.


*Excerpt from the SDA Design Standards.


PSS Distributors have worked alongside engineers installing into NDIS facilities to ensure all UPS meet the specifications and are suitable for the lifesaving equipment.

PSS has a range of UPS to suit NDIS home applications. UPS run times are all in line with NDIS specifications – 2 hours at a specified load. At PSS we have made the selection of your NDIS UPS easy, with the guidance of the table below:

Which UPS you need to your NDIS equipment - easy table


All systems can be customised to suit individual sites, specific applications or run times. Above covers standard applications, if these are not suitable, please get in touch with our technical team.


*Specifications may change without prior notice *It is the responsibility of the installer to ensure all NDIS legal and moral obligations are met

The Redback Rack difference- Why our enclosures are superior!

Our Weatherproof enclosures (MSB) and our stainless-steel enclosure (SSB) are new and improved. We have taken all the great features of our original GB range and made some great improvements. Both these enclosures have various features that give us the point of difference.


outdoor enclosure closedssb-removebg-preview

Manufactured in Europe – Both of the mild steel and stainless-steel enclosure are designed in Australia and made in Europe.

IP66 rating – Both of our enclosures are protected against heavy water from any direction and is totally protected against dust.

IK10 rating – Protected against heavy impact – making these vandal-resistant (up to 20 joules).

Discreet with no external branding – It is common for sites to require no external branding.

Reversible door – adjustable to your requirement, the MSB unit is reversed by mounting the door on the opposite side with hinges conveniently on both sides. The SSB is easily reversed by rotating the unit 180 degrees.


mild steel weather proof enclosure


1.5mm thick material – Both units are manufactured at 1.5mm thick, making them superior to many others on the market that are often 1 – 1.3mm.

Polished Stainless Steel 316 (SSB enclosures only) – A high resistance to corrosion.

Powder coated mild steel (MSB only) – Used to prevent corrosion.

Mounting plate pre-installed – This will make it easy to set up your equipment

Clinch nuts (SSB only) – This will make it 100% sealed from anything external coming in.


We have a range of accessories available, which are new and improved-

Pole clamps The pole clamps available are easy to install and fully adjustable, suited to pole diameter of 100mm to 300mm and able to hold weight up to 150Kgs. The pole clamps for the mild steel enclosures are galvanized/zinc and the pole clamps for the stainless steel enclosures are manufactured with stainless steel 316 material.

MSB & SSB Pole clamps

Vented doors Our vented doors are a new and improved method of adding vents to the units, the doors are IP54 and are easy to change over. Vented doors are available with mild steel enclosures only.

Keys Chromed key locks are available for both units and are easy to change over, these are a very popular accessory which are sold with the majority of enclosures

STP-K2-2 Keyed lock for MSB SSB


If you’d like to arrange a sample for your branch to see the quality for yourself or for more information on these units, please contact us.

What is an SMNP card?

An SNMP (Simple Network Management Protocol) is an easy way to monitor your UPS remotely. An SNMP will help keep a finger on the pulse of your UPS sending you SMS, emails or push notifications on its performance.

The SNMP card is designed to measure and collect data on all aspects of your UPS, functions of the SNMP will vary depending on the capabilities of the UPS, these functions may include:

  • Temperature
  • Input and output voltage
  • Battery capacity of your UPS
  • Shutdown of UPS if AC power is not present

An SNMP card is one of the most important accessories you can purchase with your UPS. You will have full access to monitoring the health of your UPS and troubleshooting a solution remotely. This is a vital tool that can save you work in the long run.

We offer a range of SNMP cards that can help you keep on top of your monitoring. All our UPS’s (excluding our Eco-Alto) are compatible with our SNMP cards.

For more information, please get in touch with us on which SNMP card is suitable for your UPS.

We offer free training on all products!!!

PSS offers free training to all customers on any of our products.


We believe knowledge is power and training equips our customers with the tools to increase their sales.

With product presentations and examples of physical products, our training is educational and hands on.


Training will be tailored to suit your staff’s knowledge level, whether you’re a beginner with power and data racks or been working with them for a while and would like to brush up your skills and become more advanced, we’ve got you.


Training is available nationwide, in person or online. Get in touch now to book your training session.

Wrapping up the end of financial year

To our customers and well-wishers!

We’ve blinked and here we are at the end of the Financial Year 2021 – 2022.   We would like to take this opportunity to thank all of you for an amazing year.

Over this past year we have added staff, new clients, increased our stock holding, set up warehouses and although we are a small business – we can safely say we are a mighty one. We have had our challenges like every business over the last two years, but we can also proudly announce that FY21-22 we have had our largest growth. No matter what the economic climate has been, we have persevered together as a team and came out stronger.

The success of PSS Distributors is based on the relationships we have built over the years, and we really wouldn’t be where we are without you. We are grateful for the opportunity to work with, and for you. Our passion for helping our clients with strong customer service has always been our priority and always will be.

As the end of year approaches, we know there will be many challenges ahead. But we are so excited with what 2022 – 2023 has in store for us – enthusiasm and anticipation are building around new opportunities in all our locations nationwide. Stay tuned for more details in the new year.

Working together this past year has been a pleasure and we’re proud to have you all with us. We look forward to a successful year working together!

From the whole team at PSS Distributors.

We are proud to be celebrating Australian made week!!!

Australian made week is a campaign running from 6 – 12th of June 2022, the week is all about celebrating everything Australian made.

Picture of Australia to celebrate Australian made week

At PSS we endeavor to have product lines of Australian made products available, while maintaining cost effective and practical ranges.

We have put together what we think the advantages of supporting Australian made products are:

  • Designed in Australia, for Australia, with your needs in mind.
  • Supports the local economy.
  • Great customer service.
  • More customisation to products.
  • Local products are manufactured to Australian standard and use local quality checks.
  • Open communication with manufacturers.
  • Reduced delivery costs.
  • Faster lead times.
  • Less transport reduces emissions and helps to save the environment

Aus made products to celebrate aus made week

Some of our Australian made products.

What are you purchasing this week that was Australian made?

Custom build outdoor racks designed for security systems

When security is essential for sensitive equipment being installed outdoors, Redback Racks make it happen!

Starting with the requirements needed, we get customers to fill in our enquiry form and then we get to the drawing board with our local manufacturer and make it into reality.

Below is a roll out that was done for a mining customer, to keep all CCTV systems running and safe.

Outdoor custom build with sunshields and sliding shelf

This rack has a 2-point locking system guaranteeing IP integrity is maintained. Sloped rain hood ensuring maximum water runoff and sunshields protecting the rack from direct sunlight and keeping internal equipment cooler.

For all enquiry’s please fill in our online form and we will get back to you.




PSS are proud to share a selection of our projects which have been completed in the last year.

PSS is proud to share our projects


PSS Distributors are proud to support Victoria Health in providing UPS systems for the current COVID – 19 rollouts.

Vic Health have selected our Medi – X 5 to provide medical refrigeration across sites organised by the State Government.

Our Medi – X 5 is an easy plug and play design, which assists the sites in a quick rollout. This unit comprises of a 2kva UPS, along with battery bank for extended run time.


New South Wales

We have just supplied units to the NRL,  they were requiring back up and the units supplied were the PMU-10, PMU-20X and an EN3000.  These units are perfect for camera surveillance, gates, telephone systems and more heavy duty for those larger applications.


Western Australia

We have supplied and commissioned units for Rockingham Hospital, they were after reliable and efficient units that could support their large requirements and we were able to offer the E-Power range.

The EP series offer varying run times and is perfect for any application that required a high level of reliability including remote industrial sites.



PSS Distributors has been selected for various NDIS locations to provide battery back up to critical equipment with their UPS systems, proudly supporting the National Disability Insurance Scheme.

PSS has used their GP range across all sites, best known for its reliability, it is specifically designed with a Galvanic Isolation Transformer for the medical industry. The specification has been checked before installation by engineers and the NDIS, passing every time.


For more information on projects we cover, please contact us.

What is an Anderson plug connection?

An Anderson plug connection is used to provide a safe and efficient power source for DC (direct current) circuits, it is a heavy-duty connector which looks like this:

What is an Anderson plug connection

The Anderson connection is most used in caravans, campers, and tow vehicles. At PSS we use Anderson connections to connect our EBM (external battery modules) to the UPS, this provides power and charge to the EBM.

UPS that are purchased with EBM are supplied with the Anderson connection for the UPS and the EBM’s. The Anderson’s can be connected to the UPS and EBM on site, but this is generally done by a technician at PSS before being shipped out. On site the Anderson plugs will just need to be plugged into the reciprocal Anderson, via plugging negative into negative and vice versa

The Anderson charger on the UPS is customised to the number of EBM attached to the UPS for efficient timely re-charging of batteries.


anderson-positive into negative


If you have any further questions, please contact one of our technical staff.

PSS now stocking 10 year life batteries at all branches!

PSS Distributors is happy to share that we now offer 10-year design life batteries on most UPS.

Our standard batteries are known as 5-year design life UPS batteries, to read more about the expected life span of those please click here. 

With an increased demand for longer design life batteries, we now offer these as an accessory in all UPS (excluding the Eco-Alto range). Stores nationwide now stock these batteries as a standard which makes assembly of these UPS a seamless process.

We are seeing the most demand for these long life batteries in the medical field and remote installations for critical site, this is usually sold in our Medi-X and GP range of UPS.

To read other blogs we have written about other long design life batteries, including lithium, Nickel-Cadmium UPS Batteries, Lithium Iron Phosphate UPS Batteries  click here.

For any further questions on the different type of batteries we offer please contact us.

What is the difference between IEC plugs – C13, C14, C19 & C20

This information will cover the following connections – specific to Australian appliances:

  • IEC C13 at 10amps
  • IEC C14 at 10amps
  • IEC C19 at 16amps
  • IEC C20 at 16amps

Starting with IEC C13 and 14 at 10amps

IEC is a 3-pin power cable (L, N & E) used mainly for computer, communications, and other appliances.

IEC C13 is also commonly called a “kettle cord” and is the male connection that fits in IEC C14 – female. These are rated to a maximum of 10Amps.

IEC 13/14 are commonly used to power appliances; they plug in with a standard 10amp 240v plug.

At PSS Distributors, UPS 600va – 2.2kva use IEC 13 connection, making them an easy plug and play design.



IEC C19 and C20 at 16Amps

IEC 19 and 20 are still 3 pin connections but slightly different to the 13/14 connection, IEC 19 and 20 connectors are designed to carry a higher current of up to 16amps. The different shape of the connectors ensure they cannot be connected together.


Often an appliance that draws over 10Amps and under 15Amps will come with a 15Amp AUS Standard 3 pin plug to a C19 for the input power.

15amp Aus plug

At PSS Distributors all our 3kva UPS use IEC C19 and are plugged into a 15 AMP socket. This is in line with Australian standards.

So, what is the difference between 10 AMP and 15AMP AUS standard plug?

10 and 15amp are both single outlet, single phase circuits. However, 15amp has a heavy duty (thicker) wire to carry a larger current and the socket on a 15amp plug has a larger earth. 15amp plug needs to be plugged into a dedicated 15amp socket due to the larger earth, but a 10amp plug will fit into a 15amp socket, please see example below of the 10 and 15amp sockets.


Any UPS we sell above 4kva would need to be hardwired in by an electrician, this again is in-line with all Australian standards.

If you have any further questions about connection types, please get in touch with one of our technicians.

PSS Provides Backup to NSW Rural Fire Service

PSS Distributors is proud to have a UPS providing backup at NSW Rural Fire Service (NSW RFS).

The NSW RFS is the lead combat agency for bush fires in NSW. PSS has used their PMU unit to provide uninterrupted online protection to the equipment at RFS (shown below).


A UPS in an integral part of emergency service operations, ensuring all systems have continuous power in times of need. PSS Service department is responsible for maintenance and repair on this unit and provides the RFS reliable support 24/7.


For any UPS or service quotes please fill out the contact form and one of our friendly staff will get back to you.

How to set UPSILON 2000 to send emails via Gmail


These are general steps to set up your UPSILON software to alert you via your gmail.

NOTE: This may require support from your IT provider.

Settings > Email

1. Tick Enable Email Warning
2. Fill In desired Sender Display Name
3. Fill in desired Sender Email address
4. Use for the SMTP Server Address
5. Use 465 for the SMTP Server Port
6. Tick Server Requires authentication
7. Select Setting

Figure 1


Settings > Email>Settings

1. Fill in desired your google account name
2. Use the Generated app password provided by Gmail NOTE – Your do not use your normal Gmail password
3. Tick Server Log on using Secure Password Authentication
4. Press OK
5. You will return to the screen (figure 1)
6. Select Test to verify email settings

upsilon setting up software with SW001 with email2

Figure 2


Generating a Gmail App Password

1. Go to App passwords (
2. You will need your normal Google credentials
3. On Select app drop down, scroll down to Other (Custom Name)
4. Type desired name – for example “UPS_1”
5. Select Generate
6. Copy password in Yellow box and paste into the Password in Settings>Email>Setting


Figure 3


If you have any other questions regarding setting up your UPSILON software please contact us

What can small businesses do to play their part in going greener?


There’s no denying we live in a world with too much waste, and we are all facing the real effects of climate change. At PSS we are playing our part to eliminate waste and become greener overall. These are the things we have made changes to recently:


    1. MSB and SSB packaging – our newest product (outdoor enclosures) uses the least amount of packaging and plastic yet; however, we still ensure safe and secure transportation – just avoiding huge waste of packaging.
    2. All stores have recycling facilities – All stores have an additional bin for recycling purposes to ensure the waste we do have is disposed of correctly. Staff are trained with the appropriate skills of discarding waste.
  1. We recycle all batteries – We recycle all batteries appropriately, recycling is an economical and environmental way to solve the problem of landfill and taking on a responsible stance.


  1. Try our best to minimise all plastic with orders – All storeman use the least amount of packaging when sending goods.


  1. Less paper overall – Moving into the generation of going green and understanding the need to participate in cleaning up the environment, we understand the small gestures that are so important; hence all invoices are sent via email at the close of every workday.


  1. Less local freight – we have increased storage facilities in all states to reduce local freight which reduces petrol and packaging and thus contributing to reducing our carbon footprint, all while helping customers save on freight costs.



Do you have any more tips for us? What are you doing to go greener in your workplace?

How to setup a server rack, successfully!

The steps below will take you through what to keep in mind when purchasing and setting up a server rack. We will go through where to keep it, what size to buy and useful accessories to consider.


Firstly, you need to consider your long-term placing of the server rack. At Redback Racks, all our floor standing racks come standard with castors and stabilising feet, it is always best practice to wheel your rack into a suitable position before setting up your equipment. Other things to keep in mind when deciding where to keep your rack include:

  • Accessibility
  • Heat
  • Noise

If you do not have access to a server room, you may want to consider an acoustic rack for noise reduction.


Now that you have found a place to keep your server rack you need to consider the size of the cabinet.

  • How much space do you have available?
  • How much equipment will you be storing in the rack?

To read more about selecting the correct size rack please click here.



The last thing to consider when purchasing and setting up your server rack is the accessories you need with it.

All Redback racks come standard with cage nuts, shelves and castors/stabilising feet for floor standing racks or wall mounting brackets for the wall mount units. Other accessories you may need to consider are:

  • Ventilation – keeping your equipment at optimum temperature may extend the life and assist it running. Our ventilations options include a range of fans, digital monitoring units and aircons.
  • Cable management – We’ll let these images do the talking of advantages of cable management

Cables messy vs organised with cable management



If you have any other questions in selecting the correct rack, please contact one of our friendly staff.

How to select the correct size server rack

At Redback racks, we liked to keep everything simple! When assisting our customers to select a rack, we ask these 3 questions:

  1. Height in RU
  2. Wall mount or floor standing?
  3. Depth?

These handy mouse pads are part of our promotional gear to assist customers.

Height in RU?

Server rack height is measured in rack units (RU), 1RU = 44.45mm.

Most racking equipment is also measured in RU, for example 1 x patch panel = 1 RU.

Add your equipment together to establish the RU of your rack.

If it is a large rack and a lot of heat generating equipment, you may want to add 1-2RU extra to allow for ventilation throughout the cabinet.


Wall mount or floor standing?

At Redback Racks our wall mount racks come in 6, 9, 12 and 18RU, floor standing come in 18,27 and 42RU.



Depth of most cabinets and equipment is measured in mm, standard depths of our cabinets are 450 and 600mm for the wall mount units and 600, 800mm & 1000mm in the floor standing units.

When selecting depth of your rack, be sure to look at the specs of your equipment to ensure it will fit.


Adding on from the questions above, all server racks are usually 19” internally and most equipment is compatible with this, 19” = 482.6mm

At Redback Racks we have the option of 600mm and 800mm externally and the internal width is standard 19″.

The difference between the 600 and 800mm wide is 100mm either side of the equipment to allow for cable management. These larger 800mm wide server racks are mostly used in larger cabinets, 42RU and above.

We hope this helped in selecting your cabinet size, if you have any other questions in please contact one of our friendly staff.

PSS is selected for multiple NDIS locations


PSS Distributors has been selected for various NDIS locations to provide battery back up to critical equipment with their UPS systems, proudly supporting the national disability Insurance scheme.

The specification of the NDIS asks for backup on 2 circuits for a total of 2 hours. PSS has used their GP range across all sites, the GP range is best known for its reliability, it is specifically designed with a Galvanic Isolation Transformer for the Medical industry. It can handle high and varying loads as well as large inrush current. The specification has been checked before installation by engineers and the NDIS, it has passed every time.

PSS keeps stock of our GP range nationwide to assist in quick roll out times for these projects. If you have any questions, please contact us.

Which UPS would be best for my CCTV system?

If you’d like to read about why we suggest you need a UPS for your CCTV system click here, if you’ve come from that article and you’d like to know which UPS system would be best for your CCTV system, we’ve got you… keep reading!!

We’re going to skip through all the technical lingo and get right down to the run times each UPS will provide your CCTV system.


We’ve made it easy for you by assuming the amount of camera’s, starting with the most common household setup, 4:



4 x camera & NVR (80 watts)8 x camera & NVR (160 watts)16 x camera & NVR (200 watts)
Eco-Alto 600va UPS for CCTV Camera Systems352816
Eco-Alto 800va UPS for CCTV Camera Systems383119
Eco-Alto 1000va UPS for CCTV Camera Systems725628
Eco-Alto 1400va UPS for CCTV Camera Systems856036
Eco-Alto 2200va UPS for CCTV Camera Systems14511270

*All calculations are estimations only

*Calculations are based on standard cameras (10watts each) and NVR with 3T storage and a modem  (40watts).

*PTZ, temperature and Bullet or turret dome cameras have a higher load.


The Eco-range is our entry level product and could provide a long enough run time if a burglar were to turn the power off before attempting a break in.

If you’d like longer run times, we have a range designed for security cameras to achieve run times for up to 36 hours, you can read about our CamSecure range here.

For any other run times please visit or calculator or contact us and we will a happy to help.



What are the benefits of using an external manual Bypass on UPS installations?

Starting with the basics, what is an external manual Bypass?


An interlocking manual bypass is used to retain power to critical equipment during UPS downtime seamlessly.

In layman’s terms “Bypass” is to go around, in the context of a manual bypass used on UPS systems, the bypass allows the power to go around and isolate the UPS, which may be necessary in event of UPS downtime.

Below is a basic image demonstrating the use of an interlocking external manual bypass (if you’re require more technical info, please contact us)

UPS Bypass demonstration

In image 1 we see the UPS operating normally, image 2 demonstrates how the equipment would operate with the UPS in bypass, using an external Bypass.


What about the Bypass that is included with the UPS?


At PSS all of our online UPS come with an internal bypass :

  1. The bypass is internal
  2. The bypass is automatic

Australian standards state, for safety reasons, all manual bypasses need to be external to the UPS to isolate for service purposes.

Below are images showing the internal bypass.

  1. Position of the internal bypass
  2. The mimic clearly indicates if the UPS is Online or in bypass











So, what are the benefit of an external manual bypass over the internal bypass included with the UPS?


In Essence, not having an external manual bypass would be for the critical equipment to be switched of in the event of UPS downtime.

Corporations trust UPS systems on their most critical equipment, this is where the Interlocking external manual bypass allows seamless maintenance and repair on the UPS without any interruption to the critical equipment.


If you have any questions, please contact us